Twist Knotts Tufted Rug

Rug Details

• Style: Tufted
• Made In: India
• Material: Newzealand Wool + Silk
  
• Making Time : 4-6 Weeks

   

  Rug Care Tips.
  A Hand-tufted rug sheds a lot for the first few weeks, because the rug fiber is freshly trimmed, here are the tips
  to take care of your rug, and it will last a decade with you.
  – Keep away from high traffic areas.
  – Do not use sharp objects or scrub the rug.
  – Vacuum it regularly, not strong vacuum mode.
  – Keep it in the sunshine & dust it once in a while.
  – If keeping furniture on the rug please stick some kind of rubber/silicon protector under the leg of the furniture.
  – If any thread comes out, do not pull it, gently cut it with scissors.
  – If spilled any Drink, Food, or something which can cause stains on the rug, blot liquid spills with a paper towel or clean absorbent cloth, do not rub or scrub.
  – For proper cleaning contact a specialist carpet cleaner.

  Shipping
  • Shipping cost is applicable on all the rugs.
  • Manufacturing + shipping will take 3-6 weeks for shipments in India, international shipping can take an additional 1 week.

  Warranty, returns, and refund policy.
  o We have specialized quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us.
  o Please check for the following:
  o – Stains on the product(s)
  o – Stitching inconsistency
  o – More than a 3% variation in size
  o Depending on the nature of the defect, we will either replace the product or refund the purchase amount. Please contact us within 7 days of receiving the product.
  o Please email us (company email). We will attend to your query within two business days.
  o Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code.

  • Return/Refund is only applicable if the delivered product is damaged caused by logistics company,
  please do make an unpacking video of the rug when you receive it.