Terms and Conditions
Effective Date: 04 March 2021
Welcome to werugz.com (“we”, “us”, “our”). These Terms and Conditions govern your use of our website and the purchase of our custom rugs and related products. By accessing or using our site, you agree to be bound by these Terms.
1. General Information
werugz.com is an e-commerce platform for selling custom and handmade rugs. All products are made to order unless otherwise specified.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or guardian.
3. Products and Orders
- All rugs are custom-made and may vary slightly from product images.
- We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.
- Once an order is placed and confirmed, it cannot be modified or canceled unless otherwise stated.
4. Pricing and Payment
- Prices are displayed in [insert currency] and are subject to change without notice.
- Payments are processed securely through third-party providers. We do not store your payment details.
5. Shipping and Delivery
- Shipping times may vary depending on the rug type and your location.
- Estimated delivery times are provided during checkout.
- We are not responsible for delays caused by shipping carriers or customs.
6. Returns and Refunds
- Due to the custom nature of our rugs, we do not accept returns or offer refunds, except in cases of damage or defect.
- If you receive a damaged product, please contact us within 7 days of delivery with photos and details.
7. Intellectual Property
All content on this site, including text, images, designs, and logos, is the property of werugz.com and may not be used without permission.
8. User Conduct
You agree not to use the website for any unlawful purpose or in a way that could harm the website or impair others’ use of it.
9. Privacy Policy
Please refer to our Privacy Policy for information on how we collect and use your data.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages that may result from the use of our site or products.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the revised effective date.
12. Contact Us
For questions about these Terms and Conditions, please contact us at:
Email: support@werugz.com
Website: https://werugz.com