KAWS x SUPREME Rug by WeRugz

Description

Rug Care Tips.

A Hand-tufted rug sheds a lot for the first few weeks, the reason is the rug fiber is freshly trimmed, here are the tips

to take care of your rug, and it will last a decade with you.

– Keep away from high traffic areas.

– Do not use sharp objects or scrub the rug.

– Vacuum it regularly, not strong vacuum mode.

– Keep it in the sunshine & dust it once in a while.

– If keeping furniture on the rug please stick some kind of rubber/silicon protector under the leg of the furniture.

– If any thread comes out, do not pull it, gently cut it with scissors.

– If spilled any Drink, Food, or something which can cause stains on the rug, blot liquid spills with a paper towel or clean absorbent cloth, do not rub or scrub.

– For proper cleaning contact a specialist carpet cleaner.

Warranty, returns, and refund policy.

o We have specialized quality control measures to ensure that the product(s) you receive are of the highest quality. In the rare case that you receive a damaged/ defective product please reach out to us.

o Please check for the following:

o – Stains on the product(s)

o – Stitching inconsistency

o – More than a 3% variation in size

o Depending on the nature of the defect, we will either replace the product or refund the purchase amount. Please contact us within 7 days of receiving the product.

o Please email us (company email). We will attend to your query within two business days.

o Please ensure that all tags and labels are intact and the product is unused. Please email us photographs of the defect along with the order number and item code.

• Return/Refund is only applicable if the delivered product is damaged caused by logistics company,